Your account. Your choice.

Account deletion for the Patch Program member apps.

Deletion requests are handled by Giant Brands LLC, the operator of the Patch Program apps.

Delete from the app

1. Sign in to the app whose account you want to delete.
2. Open Profile and settings, then Delete account.
3. Review the explanation and confirm Delete my account.

Request deletion without the app

Email travis.mccormick@giantbrands.com from the email associated with your account. Say which app or apps you use and that you want your Patch Program account deleted. Support may ask you to verify account ownership. Do not send your password or a verification code.

What deletion does

Deletion revokes app sessions, removes password credentials, notification tokens and verification records, removes member request notes, and anonymizes profile and staff-directory details. You cannot sign back into the deleted account.

Gym progression, award and audit history remain in the service without the profile’s name. Some historical free text and invitation records may remain; contact support if those records contain personal information you want reviewed. See the privacy policy for retention details.

Each branded app has a separate account. Specify all applicable apps when requesting deletion by email.

If you used Sign in with Apple

The current app may ask you to reconnect to Apple to remove its authorization. If automatic removal is unavailable, you can still delete the app account. Then open your Apple Account settings, choose Sign in with Apple, select this app and stop using it with Apple. Follow Apple’s instructions for managing Sign in with Apple. Disconnecting Apple alone does not delete your Patch Program account.

Your gym membership and billing remain with your gym and ClubReady. Contact your gym to cancel or change them.